Legal & Privacy
hotjili Privacy Policy
This Privacy Policy explains how hotjili collects, uses, stores, and protects personal data provided by users in the Philippines. By using the hotjili platform, you acknowledge that you have read and understood this policy.
Last updated: 2025. This policy applies to all registered users of hotjili.
1. Data We Collect
When you register and use hotjili, we collect personal data that is necessary to operate your account and deliver our services. The types of data we collect include:
- Account information: Full name, date of birth, email address, username, and password (stored in encrypted form).
- Identity verification data: Government-issued ID details collected when required for account verification or withdrawal processing.
- Payment and transaction data: Deposit and withdrawal records, payment channel details, and transaction amounts in Philippine Peso (PHP). We do not store full payment credentials such as card numbers directly on our systems.
- Device and browser data: IP address, browser type, operating system, device model, and screen resolution collected automatically when you access the platform.
- Usage data: Pages visited, features used, session duration, betting activity, and interaction logs used to improve platform performance.
- Cookies and local storage data: Identifiers stored in your browser to maintain your session and remember preferences. See Section 3 for more detail.
We collect only what is necessary for the purposes described in this policy. You are required to provide accurate information during registration, and any deliberate provision of false data may result in account suspension.
2. How We Use Your Data
hotjili uses the personal data it collects for the following purposes:
- Creating and managing your account, including login authentication and account security.
- Processing deposits and withdrawals in Philippine Peso and maintaining accurate transaction records.
- Verifying your identity in accordance with applicable regulations and our internal compliance procedures.
- Communicating with you about your account, including notifications about transactions, security alerts, and platform updates.
- Providing customer support and responding to your inquiries.
- Analyzing platform usage to identify technical issues, improve features, and optimize the overall user experience.
- Detecting and preventing fraudulent activity, money laundering, and unauthorized account access.
- Complying with legal obligations applicable to online gaming operations in the Philippines.
We do not use your personal data for unsolicited marketing communications. Any platform notifications you receive will be limited to matters directly related to your account and activity on hotjili.
3. Cookies and Tracking Technologies
hotjili uses cookies and similar browser-based technologies to support platform functionality and improve your experience. Cookies are small text files stored on your device when you visit the platform.
We use the following types of cookies:
- Session cookies: Temporary cookies that keep you logged in during a browsing session. These are deleted when you close your browser.
- Functional cookies: Cookies that remember your preferences, such as language settings and display options, so you do not need to reconfigure them on each visit.
- Analytics cookies: Cookies used to understand how users interact with the platform — which pages are visited most often, how long sessions last, and where users encounter issues. This data is aggregated and does not personally identify you.
- Security cookies: Cookies that help detect unusual login patterns and protect accounts from unauthorized access.
You can control cookie settings through your browser. Disabling certain cookies may affect the functionality of the platform, including the ability to stay logged in. By continuing to use hotjili with cookies enabled, you consent to their use as described here.
4. Data Storage, Security, and Third Parties
Your personal data is stored on secured servers with access restricted to authorized personnel. hotjili applies standard technical security measures including encrypted data transmission (HTTPS), access controls, and regular security reviews to protect data from unauthorized access, disclosure, or loss.
We retain your personal data for as long as your account remains active and for a reasonable period thereafter to comply with legal and regulatory record-keeping requirements. If you request account closure, we will retain only the data required by applicable law.
hotjili may share limited data with trusted third parties in the following circumstances:
- Payment processors: To facilitate deposits and withdrawals in PHP through supported local payment channels. These providers are bound by their own data security obligations.
- Identity verification providers: To complete required KYC (Know Your Customer) checks when processing certain account requests.
- Legal and regulatory bodies: When required to do so by applicable Philippine law, court order, or authorized government authority.
We do not sell your personal data to any third party for marketing or commercial purposes. Any third parties we work with are required to handle your data in a manner consistent with applicable privacy standards.
5. Your Rights, Minor Protection, and Policy Updates
As a user of hotjili, you have the following rights regarding your personal data:
- Right of access: You may request a summary of the personal data we hold about you by contacting our support team.
- Right of correction: If your account information is inaccurate or outdated, you may request that it be corrected. Some updates can be made directly through your account dashboard.
- Right of deletion: You may request that your personal data be deleted, subject to our legal obligations to retain certain records. Account deletion requests should be submitted via the support contact listed below.
- Right to withdraw consent: Where your data is processed on the basis of consent, you may withdraw that consent at any time. This will not affect the lawfulness of processing that occurred before withdrawal.
Minor protection: hotjili does not knowingly collect personal data from individuals under the age of 18. If we become aware that a user under 18 has registered an account, we will close the account and delete the associated data promptly. Parents or guardians who believe a minor has created an account on hotjili should contact us immediately.
Policy updates: hotjili may update this Privacy Policy from time to time to reflect changes in our practices, applicable law, or platform features. Material changes will be communicated via the platform or to the email address registered with your account. Continued use of hotjili after such updates constitutes acceptance of the revised policy.
Contact us: For privacy-related questions, data access requests, or to exercise any of the rights listed above, contact the hotjili support team at [email protected]. You can also visit the FAQ page for answers to common account questions.
Questions About Your Data?
The FAQ covers common questions about account security and data handling. Ready to get started? Registration takes just a few minutes on any mobile browser.